Hong Kong International Airport (HKIA) has been working with Cathay Pacific to ensure passengers are handled efficiently when faced with extreme weather conditions, such as Typhoon Hagupit, which hit the area last week.

Cathay Pacific has worked with the airport authority to develop a passenger flow management system that will help to filter people through to the appropriate check-in area.

The airline deployed more staff from early in the morning to ensure that passengers were dealt with promptly. The HKIA team added 22 extra counters and deployed more staff, receiving help from 40 ISGs (Immediate Support Group) and 10 management trainees who helped to direct passengers to the appropriate check-in areas.

Online check-in remains in operation and passengers are being encouraged to make use of it to ease congestion at check-in counters.